Privacy Policy

Your privacy is our priority - learn how we protect your information

Effective Date: 18-Oct-2025

At happy to help you, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the data you share with us when you use our NRI service platform.

1. Information We Collect

We collect the following information only for service coordination:

  • Name, phone number, and email address
  • Residential or service location (if applicable)
  • Details related to selected services (e.g., property details, event requirements, medical assistance needs)

We do not collect or store sensitive financial data such as bank details, credit card information, or government IDs unless required for a specific verified service.

2. How We Use Your Information

Your data is used strictly for:

  • Coordinating services requested by you
  • Connecting you with verified service providers or associates
  • Providing updates and confirmations for your subscribed plan
  • Improving our service quality and communication

We never sell or share your data with any unauthorized party.

3. Data Security

All personal information is securely stored and accessed only by authorized team members for legitimate service purposes.

We use encrypted channels for communication and data storage.

4. Third-Party Service Providers

Some services (such as legal, travel, or medical coordination) may involve verified third-party professionals or agencies.

Happy to help you ensures all such partners comply with confidentiality standards, but does not hold liability for their independent actions.

5. User Rights

You may request to update, correct, or delete your personal data anytime by contacting our support team.

6. Communication

By using our platform, you agree to receive service-related calls, WhatsApp messages, or emails from our team or verified partners.

7. Legal Compliance

We comply with the Information Technology Act, 2000 and the IT (Reasonable Security Practices and Procedures) Rules, 2011 regarding user data protection.

8. Contact Us

For any privacy-related queries, email us at info@happytohelpyou.in or call +91-6305597025.