Terms of Service

Understanding our service relationship and responsibilities

1. Nature of Services

Happy to help you provides coordination and facilitation services to Non-Resident Indians (NRIs) for the following:

  • Bill and tax payments
  • Event and celebration management
  • India-to-abroad parcel coordination
  • Legal and documentation assistance
  • Medical coordination for parents
  • Property buying/selling coordination
  • Tenant management
  • Travel and visa assistance
  • Special convenience services for NRIs

We act only as coordinators between the client and the service provider or local associate.

2. No Financial or Legal Responsibility

Happy to help you does not make payments, investments, or purchases on behalf of clients.

All transactions or expenses related to services are made directly by the client.

We are not responsible for disputes, loss, or errors arising from third-party actions.

3. Service Fees

Clients subscribe to monthly or yearly service packages.

The fee covers only coordination, communication, and management support — not the actual cost of the service.

4. Professional & Third-Party Services

For legal, medical, or property matters, we may connect clients with qualified professionals.

However, all advice or service thereafter is rendered independently by the professional, not by happy to help you.

5. Limitation of Liability

While we ensure best efforts in coordination, happy to help you is not liable for:

  • Errors or delays caused by third parties
  • Acts beyond our control (government restrictions, courier delays, etc.)
  • Misuse of information shared directly between users and third parties

6. Refund Policy

Fees once paid for service packages are non-refundable, except in case of duplicate or failed transactions.

7. Compliance

We strictly follow Indian laws, including:

  • The Information Technology Act, 2000
  • The Consumer Protection (E-Commerce) Rules, 2020
  • Other relevant service coordination guidelines

8. Acceptance

By using our services, you acknowledge and agree to these Terms and Conditions.

9. Contact

For support or clarification, please reach out to: